The CS is very delayed. In previous experience with larger companies and retailers the response and help was quicker and more available. The rep who told me they’d help me out because the gel tips I bought weren’t wide enough for my nails never got back to me so I got left hanging basically. It sucks when companies that have great products lack in customer service. I feel like that’s a huge part of the shipping and customer experience.
These tips are the only ones that I have found fit my fingers with out having to fix anything about them. Love every size and shape I have gotten so far.