Frequently asked questions
Terms and conditions
These Terms and Conditions of Sale ("Terms") govern the purchase and use of the digital product known as "Nail Maps" ("Product") provided by Zaac Tak, doing business as "Painted Desert" ("Company," "we," "us," or "our") to the customer ("Customer" or "you"). By purchasing and using the Product, you agree to be bound by these Terms.
1. License and Ownership:
1.1. The Product is protected by copyright and intellectual property laws. You are granted a non-exclusive, non-transferable license to use the Product for personal or professional purposes, subject to these Terms.
1.2. You acknowledge that the Company retains all ownership rights, title, and interest in and to the Product, and any modifications, enhancements, or derivative works thereof.
2.1. You may not resell, sublicense, distribute, share, or otherwise transfer the Product to any third party, in part or in whole, without the express written consent of the Company.
2.2. You may not reverse engineer, decompile, or disassemble the Product or attempt to gain unauthorized access to the Product's source code.
3.1. The Product must be purchased through the Company's authorized sales channels and in accordance with the specified payment terms.
3.2. All payments made for the Product are non-refundable, and you acknowledge that no physical product is provided, as the Product is a digital download.
4. Updates and Support:
4.1. The Company may provide updates or enhancements to the Product at its discretion.
4.2. Technical support may be available for the Product, as specified by the Company. Any support provided is subject to these Terms.
5. Privacy and Data:
5.2. You agree to provide accurate and complete information when purchasing the Product.
6.1. The Company reserves the right to terminate or suspend your access to the Product at its sole discretion, with or without notice, in the event of a breach of these Terms.
7. Warranty and Disclaimer:
7.1. The Product is provided "as is" without any warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2. The Company does not warrant that the Product will meet your specific requirements or be error-free.
8. Limitation of Liability:
8.1. In no event shall the Company be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Product.
9. Governing Law and Dispute Resolution:
9.1. These Terms shall be governed by and construed in accordance with the laws of the United States of America.
9.2. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration through the appropriate legal channels of the United States of America.
10. Changes to Terms:
10.1. The Company reserves the right to modify or revise these Terms at any time. You will be notified of such changes through the Company's website or other appropriate means.
11. Entire Agreement:
11.1. These Terms constitute the entire agreement between you and Zaac Tak, doing business as "Painted Desert," regarding the sale and use of the Product, superseding any prior agreements or understandings.
By purchasing and using Nail Maps, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Sale. If you do not agree with these Terms, please do not purchase or use the Product.
For questions or concerns regarding these Terms, please contact firstname.lastname@example.org
Last Updated: 09/26/2023
Where is my product?
This product is a digital download only in PDF format. After your payment proccessed you will immediately see a download link. You will also recieve a follow up email with an additional link to download.
How do I use this product
This is a digital PDF in the size A4.
- You can print this page at actual size for a *close to accurate size of 10 of our nail tips. The Thumb is size 0 approx.
- download this into Procreate or other drawing apps to use as a digital template when designing nail orders.
The CS is very delayed. In previous experience with larger companies and retailers the response and help was quicker and more available. The rep who told me they’d help me out because the gel tips I bought weren’t wide enough for my nails never got back to me so I got left hanging basically. It sucks when companies that have great products lack in customer service. I feel like that’s a huge part of the shipping and customer experience.